In the world today, your chances of success are higher, and you can make better connections that result in higher sales in the long run why if you tap into your social skills. Being confident is one of the top soft skills needed in a professional, your ability to collaborate amicably is also essential, not to mention being able to take criticism. But, on top of all these, you must be an excellent communicator. Your ability to put across points in a way that doesn’t stir conflict and brings teams together is paramount to your business success.
If you are reading this, it means that you’d like to learn a few things about being a good communicator. You know that if you cannot speak well, tactfully and diplomatically, even that can do attitude will not do much to boost your success. So, how do you do it? What does your tone say about you? How do you present your thoughts?
Learn to speak naturally
You know that people can tell when you are panicky and trying too hard, right? So, how about allowing your voice to rise and fall naturally and in line with your content? Maintain a steady and calm tone when talking. Ladies, you should stop and avoid the uptalk – you know how your tone or pitch rises at the end of a statement? Yes, that. It turns statements into questions. And no one wants that.
What this means is that you must speak in the active tense not passively. Speaking in the active voice or tense shows your peers that you are willing to make things happen. Speaking in the active tense means that you own your actions. Note that when speaking in the passive tense implies that things already happened to you, and that doesn’t make you sound confident or responsible.
Even when under pressure, you must be calm. You need to show your prospective clients that you can handle the toughest cases in business and still maintain your cool. As a car accident injury attorney, this is an essential skill, and it determines whether or not you will land the next client or get a referral from the current one. So, if someone poses a tough question, don’t rush to the answer, stay calm and think of the answer first. And if you don’t have an answer, you should commit to giving your answer after the meeting.
Mean what you say
To communicate effectively, you should say what you mean, always. You need to avoid euphemisms, jargon, and slang. People take you seriously when you mean what you say without deflecting. On the same note, you ought to be specific about what you say. If you are giving a report, give the exact numbers rather than estimations and give specific dates for your deliverables. Don’t forget that you must keep your promises. So, do not underestimate the time you need to get the information you promised out.
You should focus on what matters to your audience. To do this, you should research your audience’s needs.
Lastly, keep in mind that you are a good communicator only if you are a great listener. So, listen more than you speak.